Terms of Service

Effective date: July 10, 2026

These Terms of Service (“Terms”) govern your use of dubicon.net (the “Site”) and any services provided by Dubicon, operated by Yagiz Duhan Suluoglu, based in Istanbul, Türkiye (“Dubicon,” “we,” “us”). By using the Site or purchasing our services, you agree to these Terms. If you are purchasing on behalf of a business, you confirm you have authority to bind that business.

1. Services

Dubicon provides marketing strategy services, including written marketing audits (Express and Full), strategy retainers, managed execution, consulting, and related brand and web work (“Services”). The specific scope, deliverables, timeline, and fees for each engagement are confirmed in writing (by email or a separate proposal) before work begins. In case of conflict between these Terms and a written engagement confirmation, the engagement confirmation controls for that engagement.

2. Audits and Deliverables

Audit deliverables are written reports containing our findings, analysis, and recommendations. Reports are findings-based: you receive every material issue we identify, clearly prioritized. The length of a report depends on what we find and is not guaranteed to reach any particular page count. Audit timelines (typically 7–10 days) begin only once you have provided all requested access and materials; delays in providing access extend the timeline accordingly.

3. Client Responsibilities

You agree to: (a) provide accurate information and timely access to the accounts and materials reasonably needed to perform the Services; (b) ensure you have the right to grant us such access; (c) review deliverables and raise questions within a reasonable time; and (d) understand that implementation of recommendations is your responsibility unless you have engaged us for execution.

4. Fees and Payment

Fees are quoted in US dollars and confirmed in writing before work begins. Unless otherwise agreed: audit fees are payable in advance; retainer fees are payable in advance for each billing period. Work begins after payment is received and confirmed.

Where payment is made in cryptocurrency: (a) the amount due is the US dollar fee converted at the rate specified on the invoice at the time of invoicing; (b) payment is considered complete when the transaction is confirmed on the relevant network; (c) you are responsible for network/transaction fees and for sending to the exact address provided — cryptocurrency transactions are irreversible, and funds sent to an incorrect address cannot be recovered by us.

5. Refunds

Because our Services consist of custom professional work: (a) payments are refundable in full if you cancel before we begin work; (b) once work has begun, fees are non-refundable, except that if we fail to deliver the agreed deliverable, you are entitled to a full refund of the affected fee; (c) retainer periods already paid for are non-refundable once that period’s work has begun, subject to Section 8 (Termination).

6. Revisions and Questions

Each audit includes reasonable follow-up: we answer clarification questions about the delivered report for [14/30] days after delivery, typically via written response or Loom video within approximately [24–48] hours on business days. Requests that expand the original scope are quoted separately.

7. Subcontractors

We may engage qualified independent contractors to assist in performing parts of the Services. We remain fully responsible to you for all work delivered under an engagement, and all subcontractors are bound by confidentiality obligations consistent with these Terms.

8. Retainers and Termination

Retainer engagements continue on the agreed billing cycle until terminated. Either party may terminate a retainer with at least [14] days’ written notice; work continues through, and fees remain payable for, the current paid period. Either party may terminate any engagement immediately if the other party materially breaches these Terms and fails to cure within 7 days of written notice. We may decline or discontinue an engagement that would require us to act unlawfully or unethically, in which case we will refund fees for undelivered work.

9. Intellectual Property

Upon full payment, you own the final deliverables prepared specifically for you (reports, plans, and, where applicable, brand and web assets created for you). We retain ownership of our pre-existing materials, methods, templates, frameworks, and general know-how, and grant you a perpetual license to use them as embedded in your deliverables. Unless you request otherwise in writing, we may identify you as a client and describe the engagement in general, non-confidential terms in our portfolio and marketing.

10. Confidentiality

Each party will keep the other’s non-public business information confidential and use it only for purposes of the engagement. This obligation does not apply to information that is public, independently developed, or required to be disclosed by law. Our confidentiality obligations survive the end of an engagement.

11. No Guarantee of Results

Marketing outcomes depend on factors outside our control, including your market, your execution, your budget, platform changes, and competition. We warrant that the Services will be performed with professional skill and care, but we do not guarantee any specific business result, such as revenue, bookings, rankings, or follower growth, and nothing on the Site or in a deliverable constitutes such a guarantee.

12. Limitation of Liability

To the maximum extent permitted by law: (a) neither party is liable for indirect, incidental, consequential, or punitive damages, or for lost profits or revenue; and (b) our total aggregate liability arising out of or relating to the Services is limited to the fees you paid to us for the engagement giving rise to the claim in the [6] months preceding the event. Nothing in these Terms limits liability that cannot be limited under applicable law.

13. Indemnification

You agree to indemnify us against claims arising from materials, information, or access you provide to us, including any claim that such materials infringe third-party rights or that you lacked authority to grant the access provided.

14. Site Use and Accounts

If you create an account on the Site, you are responsible for keeping your credentials secure and for activity under your account. You agree not to misuse the Site, attempt to gain unauthorized access, or interfere with its operation. Site content is owned by Dubicon or its licensors and may not be copied or republished without permission.

15. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Türkiye, without regard to conflict-of-law rules. The courts and enforcement offices of Istanbul (Çağlayan) have exclusive jurisdiction over disputes arising from these Terms, although the parties agree to first attempt in good faith to resolve any dispute informally by written negotiation for 30 days.

16. Changes to These Terms

We may update these Terms from time to time. The current version will always be posted on this page with its effective date. Engagements already confirmed in writing remain governed by the Terms in effect when they were confirmed.

17. Contact

Dubicon
Yagiz Duhan Suluoglu
Cumhuriyet Mh, Istanbul, Türkiye
Email: yagiz@dubicon.net